How Can We Help?

Make sure that:

• The URL includes a valid tracking parameter (fbclid, gclid, etc.)
• Your geo-targeting rules match the visitor's location
• The product exists and is active in your store
• You haven't exceeded your monthly limit

In your SpicyMagic dashboard:

1. Go to the Redirects section
2. Click "Create New Rule"
3. Select your products
4. Choose "Include" or "Exclude" for states
5. Select the states you want to target

Yes! The Analytics dashboard shows:

• Total impressions for each URL
• Geographic distribution of visitors
• Success and failure rates
• Campaign source tracking

SpicyMagic uses Shopify's billing system:

• Plans are billed monthly to your Shopify invoice
• Usage resets at the start of each billing period
• Upgrades take effect immediately
• Downgrades apply at the next billing cycle

Check tracking parameters: Ensure URLs include fbclid, gclid, or other tracking IDs
Verify geo-rules: Test from the targeted location or use VPN
Clear cache: Both browser cache and CDN cache
Check product status: Ensure targeted product is active

Liquid code placement: Add to the very top of your product template
Multiple themes: Add code to all active themes
Page flash: Move code higher in template to prevent flash

Real-time delay: Stats update every few minutes
Ad blockers: May prevent tracking in some cases
Test mode: Test visits don't count in analytics